WHEN DEATH OCCURS
1015 West 5th Street
Roanoke Rapids, NC 27870
When a death occurs, the order in which things need to be done often depends on where the death occurred. But, one thing should always be remembered: your heightened emotional state upon the death of a loved one. That’s why we suggest that you ask a friend for help - someone who is more able to think clearly, and give you the support you need.
AT HOME OR AT WORK
When a death occurs at home or in the workplace, a family member or co-worker should contact emergency personnel and the person’s physician if he or she was under a doctor’s care. If the death occurs at home with family or friends present, and the person is under a physician’s care, the family will want to call us directly.
However, if the death occurs in a residence and no one is there at the time of death, the police will need to be notified and respond to the residence before the deceased is removed from the home.
If in any case you are not sure of who to notify or what to do, you may call Wrenn Clarke & Hagan Funeral & Cremation Services, and we’ll assist you in notifying the proper agencies.
WHILE UNDER SUPERVISED CARE
When a death occurs in a care facility, such as a hospital or nursing home, the professional staff will notify you and the necessary authorities. If the name of the funeral home has been left with them, the institution will notify the funeral home at the time of the death. The funeral director will contact you immediately following their notification to help you proceed. (However, we suggest you contact the funeral home immediately, so you’ve got the reassurance you need that all is taken care of properly.)
If a loved one was in the care of a hospice program, a hospice representative will give family members instructions and procedures to follow. The coroner/medical examiner will be notified by the hospice. Following their release the hospice will contact the funeral home. It is always a good idea for the family to contact us immediately so that we will be aware of the pending call from the hospice.
WIDENING THE CIRCLE
Our staff members are experienced professionals who can provide much of the information you need, emotional support and compassionate guidance.
While you may ask the director any questions at this time, you will be able to discuss the arrangements in detail later when you meet in person. During this initial call, the funeral director will gather information to be able to transport your loved one to the funeral home.
The funeral director may ask you several questions, including whether your loved one made any pre-arrangements. The director will also schedule a date and time for you to meet at the funeral home and will let you know what you should bring with you.
Others you will need to call are:
• Family members and friends
• Clergy or other spiritual advisors
There are several other questions that you may have in regards to the death of your loved one:
• Do I have to have embalming?
• Do I need to purchase a casket?
• What about cemetery arrangements?
• Does the family have to engage the services of a minister?
• What type of service should we have?
By contacting our staff, we’ll be able to help answer your questions and assist in making the appropriate plans.
You can reach us at 252.537.4742.
WHAT TO EXPECT WHEN YOU ARRIVE
When you visit us, the funeral arranger will provide you with price lists and guide you through the entire arrangement process, explaining how you can create a memorable personal celebration of your loved one’s life.
The arrangement process may include:
• Preparing and filing the official death certificate
• Scheduling the location, date and time of services or events
• Selecting a casket, urn or other items
• Preparing an obituary notice
• Scheduling vehicles
• Selecting pallbearers
You may also sign necessary authorizations or make arrangements to have them signed by the appropriate family members.
Feel free to bring any photos, a favorite song, or memorabilia so that you and your funeral arranger can discuss how you would like your loved one to be remembered. More and more people today choose to personalize the funeral services they plan for their loved ones. A favorite song, a favorite gathering place, even a favorite activity can all become part of the service. Our funeral arrangers will listen and assist you in planning a loving tribute that captures the spirit of the person whose life you wish to honor. The funeral arranger will discuss personalization with you during your arrangement conference.
The following checklist will help you remember what information about the decedent and items will be needed when meeting with a funeral arranger.
• Full legal name • Father’s name • Occupation Place of burial (if applicable)
• Home address • Mother’s maiden name • Clothing
• Social Security number • Veteran’s discharge papers (DD-214) • Clergy name and phone number
• Date of birth • Recent Photograph • Survivors (name and relationship)
• Place of birth • Highest education • Insurance policies (if applicable)
Call us at 252.537.4742, and a staff member of Wrenn Clarke & Hagan Funeral & Cremation Services will be honored to explain all the options available to you.